// Criminological theory Control theory

Neutralization

"They had it coming," "it was no big deal," "everybody does it": no one crosses the line feeling like a monster. Before the act comes the excuse—the five formulas we use to silence conscience just long enough to offend.

5 min read
// Definition

What are techniques of neutralization?

Techniques of neutralization, described by Gresham Sykes and David Matza (1957), are the justifications with which people who share the rules suspend them so they can break them without guilt. There are five: denial of responsibility, denial of injury, denial of the victim, condemnation of the condemners and appeal to higher loyalties.

Almost no one offends believing themselves a villain. Most people broadly share the same morality as everyone else: stealing is wrong, hurting others is wrong. That is why, before crossing the line, a permit is needed—one we sign for ourselves. Gresham Sykes and David Matza discovered that crime does not require inverted values, but a repertoire of excuses that switch off guilt for just long enough.

Infographic

Neutralization at a glance

Authors
Gresham Sykes · David Matza
Year
1957
Family
Processes · control theory
Idea
Morality is not inverted: it is neutralized with excuses right before the act
In a formulaConventional morality + excuse (5 techniques) → drift → crime → guilt reactivated
5 techniquesthe inner alibis that switch off guilt just long enough to offend
Current statusCurrent, with caveatsExcuses accompany crime; that they cause it is unproven

// OriginSykes, Matza and drift

In 1957, Sykes and Matza published "Techniques of Neutralization" in the American Sociological Review as a response to the subcultural theories of Albert Cohen. If offenders really held a morality opposed to ours, they argued, they would feel no shame or guilt when caught—and they do. The conclusion: they do not reject norms, they neutralize them selectively, with learned justifications that suspend morality right before the act and reactivate it afterward.

In Delinquency and Drift (1964), Matza completed the idea with the concept of drift: the offender is bound neither to crime nor to conformity, but floats between the two. Techniques of neutralization are what release the moral brake and allow that occasional deviation. Precisely because the person believes in the law, they need an excuse to break it.

Key concept

The five techniques of neutralization

Sykes and Matza catalogued five formulas for defusing guilt before acting:

  • Denial of responsibility: "it wasn't my fault; circumstances pushed me into it".
  • Denial of injury: "no one really got hurt; it was just a loan".
  • Denial of the victim: "they had it coming; they deserved it".
  • Condemnation of the condemners: "and who are you to judge me? Those in charge are worse".
  • Appeal to higher loyalties: "I did it for my own people, not for myself".
The model

The permit you sign for yourself, step by step

  1. 1
    Moral brakeThe person believes in the norm and, left alone, would feel guilt for breaking it
  2. 2
    NeutralizationTriggers one of the five excuses that suspends morality right before the act
  3. 3
    DriftWith the brake released, floats between conformity and crime (Matza's drift)
  4. 4
    ActCommits the crime without ever feeling like a monster
  5. 5
    ReactivationOnce the act is over, morality returns; that is why they feel shame if caught

They may work more as maintenance—keeping offending going—than as a trigger for the first crime (Maruna and Copes).

// In fictionThe art of the inner alibi

Crime fiction is a living catalogue of neutralizations. Mr. Ripley is denial of the victim taken to virtuosity: he kills and, within seconds, rewrites the story so that he comes out as the wronged party. The Godfather lives on the appeal to higher loyalties and on denial of injury—"it's not personal, it's business"—: everything, even fratricide, is justified by the family. Henry runs on "everybody does it" and denial of the victim: the marks "had it coming" for being fools. And Alonzo is condemnation of the condemners made flesh: if the whole system is rotten, his corruption is nothing more than clarity.

// CriticismsDoes the excuse come before or after?

The most serious objection is causal: do neutralizations precede the crime and make it possible, or are they after-the-fact rationalizations to sleep easy? It is hard to prove they are cause and not consequence. Moreover, the theory better explains the occasional offender—who shares conventional morality—than the hardened one, who perhaps no longer needs to excuse himself. Finally, it overlaps with cognitive dissonance and with Bandura's moral disengagement, which expanded the five techniques into eight mechanisms.

// The evidenceFrom tax fraud to piracy

Half a century of research (reviewed by Maruna and Copes in 2005) left a nuanced balance. The techniques seem to work less as a trigger for the first crime and more as maintenance: what allows one to keep offending without falling apart inside. And they surface strongly wherever the offender keeps a respectable identity: tax fraud ("the State already robs me"), corporate evasion ("it's standard practice across the sector"), digital piracy and illegal downloading ("I'm not taking anything from anyone: it's just a copy"). In all of them, denial of injury and of the victim are the star alibis—precisely because the harm is diffuse and the victim invisible.

Stanley Cohen took the idea into its darkest territory in States of Denial (2001): the same formulas that excuse a theft explain how entire societies live alongside atrocity. Literal denial ("it isn't happening"), interpretive denial ("it happens, but it isn't what it seems") and implicatory denial ("it happens, but it's none of my business") are neutralization on a collective scale: the mechanism by which the bystander looks away from genocide, torture or distant suffering. Conscience does not break; it is managed.

Sykes and Matza themselves (1961) also pointed to subterranean values: the thrill, the risk and the contempt for routine work that conventional culture condemns in public but celebrates in leisure—the weekend rush, adventure, "living on the edge". The offender does not invent another morality from scratch: they exaggerate the one society already carries within and indulges in secret.

Historical relevance

The five excuses that seeded half of criminology

Published in barely seven pages, "Techniques of Neutralization" became one of the most cited articles in the discipline. Its idea—that the offender shares our morality and only silences it at times—bridged control theories and learning theories, and germinated everywhere: in Bandura's moral disengagement, in restorative justice, in the study of white-collar crime and in explaining how entire societies live alongside atrocity (Stanley Cohen). Few ideas so small have yielded so much.

  1. 1957Sykes and Matza publish "Techniques of Neutralization" in the American Sociological Review.
  2. 1964Matza completes the idea with drift in Delinquency and Drift.
  3. 1999Bandura expands the five techniques into the eight mechanisms of moral disengagement.
  4. 2001Stanley Cohen (States of Denial) takes neutralization to a collective scale.

// Why it mattersDismantling the permit you sign for yourself

If crime needs a permit we write for ourselves, prevention can attack the excuse. Restorative justice (Braithwaite) sits the offender across from the victim they had denied and strips away their favorite alibi; cognitive-behavioral treatments work precisely on refuting neutralizations. And it explains something uncomfortable: white-collar crime and state crime are the realms of perfect neutralization—"everybody does it", "the company needed it", "I was only following orders"—committed by those who best preserve their image as decent people.

Strengths and shadows

Strengths
  • Explains why people with ordinary morality offend without feeling evil.
  • A clear, applicable catalogue: the five techniques are easy to recognize in real life.
  • Enormous fertility: it inspired moral disengagement and cognitive and restorative therapies.
  • Illuminates white-collar crime and state crime: the realms of the perfect alibi.
Limits and criticism
  • Uncertain causal order: does the excuse come before (cause) or after (rationalization)?
  • Explains the occasional offender better than the hardened one, who perhaps no longer needs to excuse himself.
  • Hard to operationalize and to verify empirically.
  • Overlaps with cognitive dissonance and with Bandura's moral disengagement, which absorbed it.
In short

Three key takeaways

  • Neutralization (Sykes and Matza, 1957): the offender does not invert ordinary morality, they neutralize it selectively with learned excuses that switch off guilt before the act.
  • There are five techniques—denying responsibility, injury or the victim, condemning the condemners and appealing to higher loyalties—and they explain Matza's drift between conformity and crime.
  • Its weak point is the causal order (excuse before or after?), but its practical power is enormous: restorative justice and cognitive therapy work by dismantling those alibis.

Sources · further reading

  • Sykes, G. M. & Matza, D. (1957). “Techniques of Neutralization: A Theory of Delinquency”. American Sociological Review, 22(6).
  • Matza, D. (1964). Delinquency and Drift. Wiley.
  • Bandura, A. (1999). “Moral Disengagement in the Perpetration of Inhumanities”. Personality and Social Psychology Review, 3(3).
  • Maruna, S. & Copes, H. (2005). “What Have We Learned from Five Decades of Neutralization Research?”. Crime and Justice, 32.
  • Matza, D. & Sykes, G. M. (1961). “Juvenile Delinquency and Subterranean Values”. American Sociological Review, 26(5).
  • Cohen, S. (2001). States of Denial: Knowing about Atrocities and Suffering. Polity Press.

// Test the theoryWhich of these villains does KRIMINIS analyse with Neutralization?

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Theory questionsFrequently asked questions

What are techniques of neutralization?

Techniques of neutralization, described by Gresham Sykes and David Matza (1957), are the justifications with which people who share the rules suspend them so they can break them without guilt. There are five: denial of responsibility, denial of injury, denial of the victim, condemnation of the condemners and appeal to higher loyalties.

Who developed neutralization theory, and when?

Gresham Sykes and David Matza, in 1957, in the article “Techniques of Neutralization: A Theory of Delinquency” (American Sociological Review, 22(6)), as a response to Albert Cohen's subcultural theories. Matza completed the idea with the concept of drift in Delinquency and Drift (1964).

Is neutralization theory still valid? What is it criticised for?

Yes, it remains current. Its main objection concerns causal order: it is hard to prove whether the excuses come before the crime and enable it, or are later rationalisations. It explains occasional offenders better than hardened ones, is hard to verify and overlaps with Bandura's moral disengagement. Maruna and Copes (2005) concluded it mainly helps sustain offending.

What are the five techniques of neutralization?

Denial of responsibility (“circumstances pushed me”), denial of injury (“nobody really got hurt”), denial of the victim (“they deserved it”), condemnation of the condemners (“those in charge are worse”) and appeal to higher loyalties (“I did it for my people”). They are inner alibis that suspend guilt for just long enough.

Are there only five techniques of neutralization?

No. Sykes and Matza's five (1957) are the classic set, but later research added others: offsetting the offence against past good deeds, the “metaphor of the ledger” (Klockars, 1974), the defense of necessity (Minor, 1981) and justification by comparison (Cromwell and Thurman, 2003). Kaptein and Van Helvoort (2019) organised as many as sixty. In a Spanish study of convicted drug traffickers (Soler-Prieto and Moreno Martín, 2023), the defense of necessity was the one used most.

What are everyday examples of techniques of neutralization?

Ordinary excuses are enough. Denial of responsibility: “I was drunk, I didn't know what I was doing.” Denial of injury: “downloading that film doesn't hurt anyone.” Denial of the victim: “the company exploits me, so it can take the hit.” Condemnation of the condemners: “the tax office wastes more than I evade.” Appeal to higher loyalties: “I lied so I wouldn't give a friend away.” Each one lets you break a rule you still believe in.

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